Kenneth Dudley
"A furniture sale is not something we pursue; it is something that happens to us while we are immersed in serving our customer."
Sales
Whether it is one item or a whole house, we understand that furniture shopping can be a daunting task. With an easy-going and pressure free approach to sales, our creative, knowledgeable and friendly sales staff is always nearby to advise you about your potential purchase. It’s your home and we sincerely want to help you find the items you’ll love! Being a smaller family owned furniture store we understand the value of personal attention, savings & customer service. We take pride in our efforts to ensure that your shopping experience is a pleasant one.
Delivery
With many larger dealers, it is very easy for the consumer to get lost in the shuffle. The safe handling of your purchase is a priority with us. With our own trucks and responsible, courteous delivery crew, we take every precaution to deliver your items with care. We will professionally deliver your furniture using our highly trained staff and our well-equipped vehicles. Your delivery will be scheduled at a convenient time and your items set up in your home.
Customer Service
In an effort to minimize potential problems, your furniture order arrives here first where it undergoes an inspection process prior to scheduling a delivery. Under warranty guidelines, we work closely with our manufacturers to correct any issues that may arise after delivery of your furniture purchase. In as timely a fashion as possible, we stand by our customers until the situation is resolved.
Furniture Protection
Tip Top Furniture offers a wide range of furniture protection plans provided by Ultra Shield to protect your investment. These plans include fabric protection for your new upholstery, leather protection for leather products and wood protection for your new wood product. These plans are designed to extend the life and beauty of your new furniture. Tip Top Furniture also offers mattress protection from stains, mold, dust mites and bed bugs. Ask our experienced Sales Associates for more details.
Financing
Tip Top Furniture offers Interest Free Financing. Once you are in the store and have found the furniture, flooring and accessories to create the room of your dreams take advantage of the interest free financing to complete the purchase. The 0% financing requires 2 forms of identification to be completed and is submitted in the store. Financing allows our customers to spread there purchase over time with 0% interest, and no penalty for paying off the purchase early.
The Tip Top staff will help you understand the package that fits you best upon purchase or feel free to call or email your questions in advance. Sorry no online applications. The finance company will provide credit qualified customers with a dollar amount that the customer may use towards their purchase. Tip Top offers a variety of financing packages. The amount of time that is allowed is determined by the size of the purchase and the customers credit qualifications.
The Catskill's Top Interior Design Center
Whether your home needs a few new pieces or you’d like to furnish the entire house, Tip Top can help. We invite you to our 25,000 square feet of furniture, flooring, bedding and window treatments. Our extensive galleries display premiere home furnishings from the finest brands, which will inspire you to create the perfect ambiance.
Our design consultants will work with you to custom-create a home plan using the patterns, textures and comfort elements that you desire to ensure that each room in your house is perfectly suited to your taste and lifestyle. Or, contact us to arrange a visit to your new home where our Design Consultants can get to know you, style, taste and comfort preferences.
Tip Top Furniture will work with you until your new home or newly redecorated room is a reflection of your individual style. We’ll coordinate with local partners to meet your flooring, area rugs, tile, blinds, and lighting needs. Our staff will deliver and set up all your new furnishings with precision.
Tip Top Furniture Price Guarantee
If, within 60 days from your date of purchase the identical item is found at a competitor’s store selling for less than your purchase, then Tip Top Furniture will refund the difference! Items must be identical (same manufacturer, fabric, frame, etc.), and must be selling under the same conditions, i.e. Going Out Of Business Sales, Clearance items, One of a kinds, Scratch and Dents, factory or store discontinued items, etc. are not subject to this protection. Additionally, the item must be paid by the same method. For example, a financed price in our store is not the same as a “CASH ONLY” or “CASH & CARRY” price in our store or a competitor’s. Tip Top Furniture management must verify all prices.